Director of Facilities

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

The position: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead, mentor and support a team of Regional Facility Managers
• Oversee the development and execution of the maintenance training curriculum by integrating third-party vendor trainings and partnering with RPM Living Training Department.
• Design, implement and continuously improve a standardized preventative maintenance program for all properties.
• Partner with vendors, regional managers and lead maintenance technicians to identify and implement cost saving opportunities and operational efficiencies.
• Negotiate and manage annual vendor service schedules optimize performance and reduce long term costs.
• Support review and development of scopes of work for capital expenditure (Capex) projects.
• Provide technical guidance to Regional Managers on complex or escalated maintenance issues to ensure timely and effective resolution.
• Lead recruitment, interviewing, and onboarding maintenance technicians to build a skilled and service-oriented team.
• Conduct regular property inspections to assess physical conditions, compliance, and maintenance performance..
• Develop and coordinate monthly safety meetings to promote a proactive culture of workplace safety and regulatory compliance.
• Serve as the primary facilities liaison with ownership groups and asset managers, providing regular updates on property condition, maintenance initiatives, capital planning, and operational performance.
• Develop and maintain strong client relationships by ensuring timely communication, responsiveness to client concerns, and delivery of high-quality facilities operations that align with ownership objectives.
• Participate in client meetings and property reviews, offering facilities expertise and contributing to strategic discussions around property performance, budgeting, and long-term planning.

Education & Experience:

• Bachelor’s degree in Facilities Management, Construction Management, Engineering, or a related field. Experience may substitute for education.
  
• Five years of experience in property maintenance preferably in the multifamily industry
  
• EPA or HVAC Certification
  
• CPO certification preferred.
  
• Valid Driver’s License
  
• Knowledge of building systems and maintenance operations across multi-family residential properties, including HVAC, electrical, plumbing, and life safety systems.
  
• Knowledge of OSHA, EPA, NFPA, and local building codes and regulations applicable to property operations and maintenance.
  
• Skilled in preventative maintenance planning, execution, and evaluation, including cost-benefit analysis and life-cycle management.
  
• Knowledge of capital expenditure planning and project management, including scope development and contractor oversight.
  
• Skilled in vendor negotiation and contract management practices, including cost control and service level agreements.
  
• Skilled in creating companywide SOPs and training.
  
• Skilled in Microsoft Office Suite, Project Management, Adobe, Yardi
  
• Skilled in leadership and team management, with the ability to coach, support, and evaluate the performance of multiple Regional Facilities Managers.
  
• Skilled in using facilities management software, project tracking tools, and Microsoft Office Suite to track performance, manage schedules, and document results.
  
• Ability to communicate effectively both verbally and in writing
  
• Ability to lead a multi-regional facilities program with consistency, accountability, and continuous improvement in mind.
  
• Ability to foster a culture of safety and compliance, ensuring that safety meetings, training, and protocols are embedded in daily operations.
  

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week.
• The office is an open setting which may include bright lights, constant noises and distractions.   

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
  
• Comprehensive healthcare coverage available for all full-time, regular associates 
  
• Employer-paid employee assistance, mental health, and wellness programs
  
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  
• 401(k) with robust company match 
  
• Opportunities for professional development, career growth, and role-based learning plans
  
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  
• Paid time off plus floating holidays and volunteer days
  
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.